Pages Tagged “techsupport”
Blog Posts
- Thoughts on Screenshots for Tech Support
I used to get annoyed when someone would send a complete screen shot along with their tech support request. I thought it was a waste of bandwidth when a simple text message would do just as well, and be faster to send, receive and display. But the thing is, screenshots have their advantages. For one […]
- Hello chkdsk, my old friend…
Hello chkdsk, my old friend I’ve got to run you once again Cause my Windows box is acting weird And the disk drive must need something cleared And the error that was printed on my screen Made me scream And put aside my work For chkdsk
- Misdirected
Got a compliment on good tech support 🙂 … but it was intended for another company with a similar name. 🙁 I alternate between finding it amusing & annoying that I get spam for local businesses in Brazil. It’s a bit of a drive from SoCal. It’s sad to get Christmas cards for someone who […]
- Powerless
After nearly 4 years of faithful service, our G4 PowerBook has crashed. This machine has been rock-solid through 2 OS upgrades, a RAM upgrade, and a battery recall. On Sunday, the hard disk finally gave out. We only lost a few recent files. I had a chance to grab them on Saturday, but unfortunately I […]
- Fragile Tech
I got into work this morning to find my desk’s keyboard and KVM switch non-responsive. The only way to reset the switch was to turn it off and back on, which meant disconnecting all the keyboard and mouse cables. (A KVM switch doesn’t need much power, so many of them just draw power from the […]
- Don’t you people READ?
Some people are so determined to make demands that they can’t be bothered to take 5 seconds to notice that they’re sending them to the wrong place.